Thanks so much for your order, boo! Most orders take 1-3 business days for packing and processing at the VampireFreaks warehouse. Delivery drivers pick up our orders every business day. Shipping times can vary depending on your location. Please allow extra processing time around holidays.

Everything displayed on our website is in stock. If we run out of a particular item you ordered, you will receive an email about it and will have the option of 1) waiting until it's back in stock 2) getting something else 3) receiving your money back for that item. Yay!

This means our local post office has received your package but they have not scanned it during transit yet.  Since Covid-19 we have seen quite a few delays with shipments but please be patient and your package is on its way!

No problem if you receive your items damaged we will fix this for you and cover any extra shipping charges incurred. Please note any order issues must be reported within 5 days of receiving your shipment. We do not cover damages caused by wear and tear.