If you have a Windows based computer problem and you don't want to go through days, weeks, and then months of trial and error guesswork from people who have no idea what they are talking about, which could just end up destroying your computer for good, contact me directly and I will help you. I am an expert. I run my own computer system repair and maintenance business called Optimization Now and people pay me to do what I do. In return for my help, I will ask to use you as my references. If I can't give you an answer for your questions, I will tell you right out. No games.